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For Comindware, Jivo Chat became critical in improving our Customer Experience Artem Kulik, When we found Jivochat on Google, it was at a time Online Naira desperately needed to capture customer queries in real-time.
As soon as we signed up, we were able to help more of our users and within 3 months, more people trusted our payment gateway and our takings had increased by around 30%.
At Jivo Chat we believe that the key to customer service kung-fu is to answer chats in 15 seconds.
It's the cornerstone of our app design – and we didn't stop there: we created mobile apps to ensure you can chat with customers at all times!
Manit Nagrani Integrated easily to our websites, has proven to be very reliable, looks professional, gives our customers another line of communication as not everyone wants to pickup the phone. Christopher Turner We use Jivo Chat every day to provide real-time support to thousands of clients, and we encourage all of them to use it too. We have used other chat systems in the past and nothing beats Jivochat.
It's a simple and effective tool that promotes sales and user engagement, and is a fundamental part of our customer service. It is fast, easy to use, and even has an app for it!
Use platform and build your own using the components we offer.The backend is easy to use and keeps archives of all chat history for easy reference. Setting up Jivochat was fast, and any questions I had were immediately answered by the Jivochat Live Chat Agent.We ran it on a free trial, but well before the trial ended we knew that Jivochat ‘was the perfect fit’.Eddie Daniels I have used many livechat providers and find Jivochat to be the best. It also sends you alerts and every chat log so you are able to keep an eye out on employees.The pro active chat invitation generates more leads for our business. They are constantly doing updates to make it even better. Evan Mc Lemee We were looking for an effective chat module to add to our site, comparing prices, features, and ease of use, and Jivochat ‘seemed like a perfect’ fit.